The Hacker Collective’s Money Back Guarantee

We guarantee a job in tech or we provide a full refund. We consistently charge crazily below market rate and add way more value than what our student’s are paying. We are sincere about your growth and will work closely with you to help you achieve your goals. If you fail to graduate the course, you get to repeat the programme up to 3 times for free. If things still don’t work out after 3 resits, we’ll refund your money.

Why are we doing this?

Our mission is to grow the tech ecosystem in this region, we want to see innovative tech solutions emerging from Southeast Asia, and not just from Silicon Valley or China.

To make that happen, we want to be able to educate people who eat, breathe, and sleep tech startups; people who are genuinely interested to change their lives and careers through our unique education system so that they can make a dent in history.

We understand that there can be a lot of uncertainties before enrolling for a unique learning model like ours, and that’s okay. This is why this refund policy exists. We are confident it works and we want you to know that you are in good hands.

If you want to join our learning programmes, but you’re unsure if you could make the jump and make a proper career out of it, rest assured that we’re committed to help you reach your goals, so long as you’re able to show us that you really want it and you’re committed and driven enough to make the career switch.

To know a little more about our why, please watch this training video here.

How our refund works?

We will refund 100% of received tuition fees to graduates who do not receive a tech job offer (as defined by the THC) within 6 months of graduation.

To qualify, graduates must meet and maintain eligibility as outlined below.

The Hacker Collective’s Money Back Guarantee

The terms that we put in place are brief enough that those who are genuinely striving to find a career in the tech industry will be able to meet these requirements. This is to ensure that those in need of assistance will be able to get the necessary support required to achieve their goals of getting actual paying jobs and breaking into the industry. Each condition that’s put in place has their specific reasons, which are listed as follows:

• Learning a new skill is never easy. You will be learning something new every single day. Because of that, you cannot afford to miss classes or skip projects at all if you plan to be proficient enough to be employed.
• Throughout the programme, we will dedicate a lot of resources to optimise your learning journey with lectures, project collaborations, industry-leader sharing sessions, group activities, breakout sessions and interview/career prep seminars. If you miss any of these events, it will affect your learning drastically.
• The job-seeking process requires a proactive effort on your end. When it comes to job applications, 10 rejection letters is considered minimal in comparison to market statistics from other educational institutions like bootcamps or universities.

Refund Policy Enquiries

We will review and respond to the graduate’s refund request within 30 days of submission. If approved, refunds will be issued within 7 days of refund approval.

We’re happy to answer any questions you may have regarding this refund policy. We want you to feel confident when you choose to join our programme at The Hacker Collective.

Kindly forward an email to hey@hackercollective.co for any further enquiries.